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At Cherokee Cty RWD 13, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Sign up for news and alerts to get the latest information pertaining to your water service.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

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Policy Updates

As of September 1st we will no longer take cash in-office unless it is for the exact amount.  We will not have cash in the office to provide change.  We accept checks, money orders and credit/debit cards.

On August 17, 2017, the Board of Directors for CCRWD13 voted to approve a new resolution that goes into effect immediately.  The resolution states that if a customer's meter is turned off and locked out for non-payment, in addition to the $75.00 reconnect fee a $200.00 deposit will be required to restore service.  These funds will be placed in a holding account.  If the customer vacates the property, the deposit will be returned less any outstanding balance on the...

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'tis the season

'tis the season

It IS the season. For sharing. For caring. For giving — of your time, your resources, your abilities. For sharing your table with family, friends, neighbors. This holiday season, as we reflect on the gifts we’ve been given, may we be eager to give, and eager to bestow acts of kindness on our loved ones, or even on strangers in need.

Ruth Ebenstein, an American-Israeli writer, relates a story of a Christmas Eve in 1944, a Christmas Eve that her grandmother, uncle, and mother spent in a concentration camp in Austria, on the verge of starvation. Ruth’s mother, who was only three years old, could not even leave the bed because she had no shoes to wear. Late that Christmas Eve night, Ruth’s uncle Gyuri, a young boy of 12 at the time, snuck out of the concentration camp and walked four miles to the nearest town. When he arrived in Deutsch-Wagram, he came upon a house and, knocking at the door, he begged the sleepy woman who answered for some food for his family. She whispered, “Come back tomorrow.” When Gyuri returned on Christmas day, the smiling Austrian lady gave him food, clothing, shoes, and warm woolen socks that she had knitted for his young sister.

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